The Visa Travelers Cheque Global Refund and Assistance Center operates 24 hours a day, 365 days a year and is multi-lingual.
If you're traveling in the United States, Canada, Puerto Rico, or the U.S. Virgin Islands, you can call the Visa Travelers Cheque Global Refund and Assistance to report lost or stolen Visa Travelers Cheques. Call toll-free 1-800-227-6811.
If the country you are in is not listed, or if you experience any difficulty in connecting, please make a reverse-charge call to England +44 (0) 20 7937 8091 or fax +44 (0)1733-503-670.
Please visit
Visa US site for more information relating to Visa Travellers Cheques.
If the Visa Travellers Cheques bear the name of Citicorp, please contact the company directly at toll-free 1-800-645-6556 or call collect 1-813-623-1709. Automated cheque verification is available 24 hours a day, 7 days a week (if you select the English or Spanish option). If you need to speak to a customer service representative you can do so Monday through Friday from 7 am to 3:30 pm EST. Outside these hours calls will be recorded and responded to the next business day. Alternatively, please send an e-mail to
visa.webmail@citi.com.
Acceptors of Visa Travelers Cheques can verify the validity of the cheques presented using the online cheque verification service at
www.quickcheque.net.